Quality Mark Awards (QMA) are UK housing awards given by the Chartered Institute of Housing (CIH) to recognize the outstanding quality of housing services provided to tenants and other customers. The awards recognize the highest standards of housing management, customer service, and the overall quality of housing services. The aim of the awards is to recognize and celebrate the best practice in the sector and to encourage other housing providers to aspire to the same high standards. The awards are open to all housing providers, including local authorities, housing associations, and private sector landlords. Quality Mark Awards cover a range of topics including customer service, community engagement, tenant participation, and sustainability. The awards are designed to recognize housing providers that are committed to providing excellent housing services to their customers, and to drive up standards in the sector.